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SLnayan Support
App: SLnayan · Last updated: August 4, 2026
Contact
Business hours: Monday–Friday, 09:00–18:00 (UTC+8, Beijing Time)
Frequently Asked Questions
- Cannot connect to the device? Please turn on Bluetooth and Wi‑Fi on your phone, power on the device, then tap Start in the App to search again.
- Permission prompts for Bluetooth or Local Network? Please allow the required permissions for SLnayan in your system Settings.
- Connected but no video image? Move closer to the device and retry, or restart the device and the App, then connect again.
- Where are photos and videos saved? You can view them in the App’s Album. If authorized, they may also be saved to the system Photos library.
- Wi‑Fi join prompt cancelled? The App needs to join the device hotspot to receive the video stream. Please tap Start again and allow the Wi‑Fi connection when prompted.
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